CETRO 

Committee of European Tyre Retail Organisations

 

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Consumer awareness

In general it can be said that at least 50% of all European motorists are not aware of nor have any knowledge related to the application and the use of tyres. Several studies carried out in the recent past have shown this, in spite of all the efforts made by our organisations in the member states. Unfortunately any actions or campaigns organised failed to lead to substantial improvement.

Lack of tyre awareness
Organisations agree on the need to make wide-scale and vigorous efforts, with the support of all parties involved, to improve public awareness. Proposals along these lines have been made in individual member states: either a repressive form of tyre check (having the police check tyres) or a preventive (a public information campaign). Most of the subjects dealt with in this presentation are related to the public’s lack of tyre awareness.

Improving awareness
Other suggestions for improving awareness are primarily the imparting of knowledge during driving lessons, advice when buying a car or tyres and the drawing up of a user manual instructing the motorist how to use tyres efficiently, economically and in an environment-friendly way. Every point of sale, including tyre specialists and car dealers, should be obliged to instruct consumers and to hand over the user manual when invoicing. The independent user manual should be a collaborative effort on the part of manufacturers, consumer organisations, tyre specialists and governments, preferably with the support of the Commission and sustained by a publicity campaign lasting five years and leading to a change in consumer behaviour. This will most certainly require centralised management and coordination.

What every motorist should be aware off!
Choices made by car and tyre manufacturers are the results of vigorous programs and studies. Decisions related to car and road safety finally have to be transmitted by the tyres itself. Any change in the characteristics, due to changes of wear, tyre pressure, but also road surface, weather, speed and cornering can influence the safety of the car and his passengers. If only motorists could (at a daily service) see the contact areas of the tyres representing the final connection between car and road surface, tyre awareness would not be such a problem. Only the total area, an average equivalent to approximately 4 CD's are responsible for transmitting the power of engine and brakes, steering, comfort for passengers and the protection of crucial mechanical parts of the car, influencing at the same time fuel consumption and CO2 emission, noise emission and the tyre life (and all the costs that go with it). And all this under different kinds of weather, speed and other circumstances.

Injuries and casualties (Road Safety).

Economics (tyre life, fuel).


Source: Continental

Comfort (mechanical and physical).

Emissions (CO2 and Noise).


Source: Pirelli

 

Family well being (aquaplaning, does the consumer thinks about all his tyres spare and driving caravans, etc.).